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Support

At Chex, customer support is important to us. We have listed here our most common questions for non-customers, we hope this will answer any queries you might have. If you cannot find an answer here, remember that you can contact us via email from our Contact Us page.

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FAQ Sections
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Control Panel
Frontpage
PHP & MySQL
Moving to Chex
Geneaology / Family Tree
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Frontpage
Enabling your website for Frontpage All our accounts can be set up to take full advantage of Microsoft Frontpage. Using your control panel Frontpage option, you can turn Frontpage extensions on or off.
What are Frontpage Extensions? Microsoft Frontpage extensions are a method of making a website simpler to design. They work by making certain tasks alot easier to get right (e.g. anything from a web page counter, Form handling to a table of contents, or the local weather on your website).

However, in our experience they can need resetting from time to time, which you can do - free of charge - from your control panel.

Requesting Support
If you experience any problems, please check our support page first. If this does not help then Please complete this form and we will respond.




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