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Support
At Chex, customer support is important to us. We have listed here our most common questions for non-customers, we hope this will answer any queries you might have. If you cannot find an answer here, remember that you can contact us via email from our Contact Us page.
| Control Panel |
| Account & Control Panel Help |
Detailed guidance and help is available from the following website- Online Guide
The latest versions can also be found by logging in to your CPanel, and selecting the CPanel Documentation link. |
| How do I get into my Control Panel? |
'There are a number of ways to access your control panel.
You can click on the 'LOGIN' link on the menu bar at the top of this page, or browse to 'http://www.yourdomain.com/cpanel'. If you prefer a secure connection, browse to 'https://www.yourdomain.com/cpanel'.
With any of these methods you'll need to enter your account name and password to gain entry.
If neither of these work, it may be because you are behind a firewall that blocks access. If you can (or ask your administrator), open ports 2082 (or 2083 for secure access). If not try browsing to 'http://cpanel.chex.co.uk'. |
| Requesting Support |
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If you experience any problems, please check our support page first. If this does not help then Please complete this form and we will respond. |
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